Privacy Policy
Data controller
Flixerondhapvort, trading from 281 King Edward Street, South Dunedin, Dunedin 9012, New Zealand, is the controller for personal data collected through this public website when you browse, submit forms, or purchase Kelmix food supplements.
Public communication channels are listed on this site as plain text identifiers; please use the same strings you see in the footer when drafting messages so our filters can route correspondence accurately.
Categories of personal data
- Identity and contact data: name, email address, optional phone number, delivery location when provided.
- Transaction data: order references, payment status cues supplied by processors, dispatch tracking events.
- Technical data: browser type, device category, approximate region from IP address, timestamps, and cookie identifiers when you consent to non-essential cookies.
- Correspondence: free-text messages you submit, including attachments if you send them in reply to our staff.
Purposes and legal bases (GDPR Article 6)
| Purpose | Legal basis |
|---|---|
| Fulfilling product orders and collecting payments | Performance of a contract |
| Responding to questions and issuing documentation | Legitimate interests in customer care, balanced against your rights |
| Statistical insight about site sections | Consent when analytics cookies are switched on |
| Compliance with tax, customs, and court orders | Legal obligation |
Retention
| Data type | Retention guideline |
|---|---|
| Order and accounting records | Up to seven years after the fiscal year ends (NZ law) |
| Marketing analytics snapshots | Twenty-six months rolling, unless you withdraw consent sooner |
| Cookie consent logs | Twelve months from the last update to preferences |
| General enquiry inbox | Twenty-four months after the last message in a thread |
Security measures
We apply transport encryption on public forms, restrict staff accounts with role-based access, log administrative actions, and store backups in encrypted volumes. No method of online transmission is perfectly secure; notify us immediately if you suspect unauthorised access to your account correspondence.
International transfers
Mail processors or payment gateways may operate outside New Zealand or the European Economic Area. Where GDPR applies, we rely on Standard Contractual Clauses or other approved mechanisms described in supplemental data processing agreements available on request.
Location, advertising, and product category
Flixerondhapvort is operated from Dunedin, New Zealand. When you browse from another country, your IP-derived region may be used in aggregate reports for troubleshooting and, if you allow marketing cookies, for measuring whether an advertisement led you to this site. We do not use that data to infer sensitive health conditions about you.
Kelmix is marketed only as a food supplement. Personal data is processed for order handling, customer service, and—where you consent—analytics or advertising measurement. We do not sell your contact details to third parties for their independent marketing lists.
Your rights
Depending on your location, you may request access, correction, deletion, restriction, portability, or object to certain processing. You may withdraw consent for optional cookies at any time through the on-site banner without affecting the lawfulness of earlier processing.
European residents may lodge a complaint with their local supervisory authority; New Zealand residents may contact the Office of the Privacy Commissioner.
Policy updates
Material changes will be announced at the top of this document with a refreshed effective date. Continued use after the notice period constitutes acknowledgement unless applicable law requires explicit consent.